Effective Date: 01-01-2025

Welcome to Cesvila Solutions Private Limited (“Cesvila” or “we”), located at 2nd Floor, Shri Govardhan Complex, C-207, Sahakari Bazar Rd, Nai Abaadi, Mandsaur, Madhya Pradesh 458001. Your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit and interact with our website (www.cesvila.com) and services.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree with any terms, please refrain from using the website.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information from you:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (e.g., credit card details, bank information)
  • Account details (if you register for an account)

1.2 Non-Personal Information

We may also collect non-personal data such as:

  • Browser type and version
  • Operating system
  • IP address
  • Referring website links
  • Usage data and browsing behavior on our website

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

  • Enhance website functionality
  • Analyze website usage and improve user experience
  • Provide personalized content and advertisements

You can manage or disable cookies in your browser settings.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process and fulfill your orders
  • To provide customer support and respond to your inquiries
  • To manage your account and subscriptions
  • To improve our website, products, and services
  • To send marketing communications, newsletters, and promotional offers (you can opt-out anytime)
  • To comply with legal obligations and protect against fraudulent or unauthorized transactions

3. Disclosure of Your Information

We do not sell or share your personal information with third parties for their direct marketing purposes. However, we may disclose your information to:

  • Service Providers: Third-party vendors who assist in processing payments, shipping, data analysis, or marketing services.
  • Legal Authorities: Government or regulatory authorities when required by law or to comply with legal obligations.
  • Business Transfers: In case of a merger, acquisition, or sale of company assets, your information may be transferred as part of the transaction.

4. Data Security

We implement robust technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. These include:

  • SSL encryption for secure transactions
  • Firewalls and anti-virus systems
  • Restricted access to personal data

While we strive to secure your data, no system can guarantee complete security. You use our website at your own risk.

5. Your Rights

As a user, you have the following rights:

  • Access: Request access to your personal data.
  • Correction: Request corrections to inaccurate or incomplete information.
  • Deletion: Request deletion of your personal data, subject to legal requirements.
  • Data Portability: Request a copy of your data in a portable format.
  • Withdraw Consent: Opt-out of marketing communications or withdraw consent for data processing.

To exercise your rights, please email us at info@cesvila.com.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any personal information.

7. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect or store personal data of children. If we learn that we have inadvertently collected such information, we will take steps to delete it.

8. Compliance with Legal Obligations

We are committed to complying with all applicable data protection and privacy laws. This includes the Information Technology Act of India and relevant regulations under the IT Rules.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with the updated effective date. Your continued use of the website constitutes acceptance of the revised terms.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: info@cesvila.com
Address: 2nd Floor, Shri Govardhan Complex, C-207, Sahakari Bazar Rd, Nai Abaadi, Mandsaur, Madhya Pradesh 458001

Legal Assurance:
Cesvila Solutions Private Limited ensures strict compliance with all applicable laws, including data protection and privacy laws. We maintain accurate records and provide legal assistance to resolve disputes. By using our website, you agree to indemnify Cesvila against claims arising from unauthorized access or misuse of your data, except where negligence on our part is established.